This Privacy Policy (hereinafter referred to as the Policy) applies to all information, including personal data (hereinafter referred to as “Personal Information”) within the meaning of the legislation of the Russian Federation (hereinafter referred to as “applicable legislation”), which Transtelesoft LLC (hereinafter referred to as the Company) may receive about the User during the latter’s use of the Company’s Website, programs, products and/or services of the Company (hereinafter collectively referred to as “Services”), information about which can be found on the www website. transtelesoft.com (hereinafter referred to as the “Site”), as well as during the execution by the Company of any agreements and contracts concluded with the User in connection with the use of the Services. The Company may also receive Personal Information from its partners (hereinafter referred to as “Partners”) whose websites, programs, products or services the User uses. In such cases, the transfer of Personal Information is possible only in cases established by applicable law, and is carried out on the basis of special agreements between the Company and each of the Partners.
1. Purpose of this Policy
Protecting the Personal Information and privacy of our Users is extremely important to Society. When using the Website and Services, the Company protects and processes the Personal Information received in strict accordance with applicable law.
The Personal Information collected about the User by the Company during the use of the Site and Services may be compared and linked to other Personal Information collected by the Company earlier as part of the User’s use of our Site and Services (for example, personal data, contact details, age and gender, if they were provided to the Company).
The Company does not verify the Personal Information provided by the User, except in cases stipulated by the user agreement or the terms of use of individual services, and cannot judge its reliability, as well as whether the User has sufficient legal capacity to provide his Personal Information. Nevertheless, the Company assumes that the User provides reliable and sufficient Personal Information, as well as updates it in a timely manner.
The Company may collect the following categories of Personal Information about the User during the use of the Sites and Services:
name, phone number, address and age (for individuals);
organizational and legal form, name, legal address, TIN, phone number, contact person (for legal entities);
electronic data (HTTP headers, IP address, web beacons/pixel tags, browser identifier data, hardware and software information, wi-fi network data);
date and time of access to the Sites and/or Services;
geolocation information;
other User information required for processing in accordance with the terms governing the use of specific Sites or Services of the Company;
information that we receive from our Partners in accordance with the terms of agreements concluded between the User and the relevant Partner, and agreements concluded between the Company and the Partner;
The Company does not collect data for the purpose of drawing up a “portrait” of the User to the extent that this may significantly affect his rights and freedoms in accordance with applicable law.
2. Legal basis and purposes of Personal Information processing
The Company has no right to process the User’s Personal Information without sufficient legal grounds. Therefore, the Company processes Personal Information only if:
processing is necessary to fulfill the Company’s contractual obligations to the User, including ensuring the operation of Websites and Services (for example, providing search results for search queries);
processing is necessary to comply with the obligations established by applicable law;
when provided for by applicable law, processing is necessary to ensure the legitimate interests of the Company if such processing does not have a significant impact on the interests of the User, as well as fundamental rights and freedoms.
Please note that when processing Personal Information on this basis, the Company will always strive to maintain a balance between its legitimate interests and the protection of User privacy.
The Company processes Personal Information to ensure its legitimate interests in the following cases:
to better understand how the User interacts with our Site and/or Services;
to improve, change, personalize or otherwise improve the Site and Services in the interests of all users;
for specific purposes or in accordance with the requirements of applicable legislation, we may request a separate consent of the User to the processing of Personal Information.
We hereby inform the User, and the User confirms that the User has no obligation to provide us with any Personal Information when using the Site and the provision of Personal Information to the Company is based solely on the User’s free will. At the same time, the User is aware that in some cases, without providing Personal Information, we will not be able to provide the opportunity to use the Service / receive other necessary service in full, and the use of the Site will be limited.
The Company always processes Personal Information for certain purposes and only that Personal Information that is relevant to achieving such goals. In particular, we process the Personal Information of our Users for the following purposes:
providing access to the Site and/or Services (including providing search results in response to received search queries, taking into account the preferences shown, search history and other Personal Information about the User available to the Public);
communication with the User for sending notifications, requests and information related to the operation of the Site and Services, fulfilling agreements with the User and processing received requests and requests;
improving the usability of the Site and Services, including to improve other products, applications and Services of the Company;
creation of new products, utilities and offers of the Company;
protection of the rights of Users and the rights of Society;
collection, processing and presentation of statistical data and other research.
3. The procedure for the protection of Personal Information by the Company
In most cases, Personal Information is processed automatically without access to it by any of the Company’s employees. If such access is needed, it can be provided only to those employees of the Company who need it to perform their tasks. To protect and ensure the confidentiality of data, all employees comply with internal rules and procedures regarding the processing of Personal Information. They also follow all technical and organizational security measures in place to protect Users’ Personal Information.
The Company has approved and fully functioning technical and organizational measures to protect Personal Information from unauthorized, accidental or illegal destruction, loss, alteration, unfair use, disclosure or access, as well as other illegal forms of processing. These security measures were implemented taking into account the state-of-the-art technology, the cost of their implementation, the risks associated with the processing and nature of Personal Information.
4. Terms of storage of Personal information
The Company stores Personal Information for as long as it is necessary to achieve the purpose for which it was collected, or to comply with the requirements of legislation and regulations.
5. Updating this Policy
This Policy may be amended. The Company has the right to make changes at its discretion, including, but not limited to, in cases where the relevant changes are related to changes in applicable legislation, as well as when the relevant changes are related to changes in the operation of the Site and Services.
6. Questions and suggestions
The Company welcomes your questions and suggestions regarding the implementation or modification of this Policy. Please use our feedback form posted at ________________.
